Course Introduction

With the entry of the new generation (Generation Z, Millennials) into the workforce... Meanwhile, Generation X and Y have been in the workplace for a significant time, accumulating extensive work experience...

However, for companies to move forward, it is essential to effectively address the generational gap between the new generation and the older generation in the workplace:

Often, the new generation thinks: "The older generation has outdated ideas." At the same time, the older generation believes: "The young people today are hard to communicate with."

To attract and retain new generation talent, it is crucial to understand their needs and apply "inclusive techniques" (how to build relationships with colleagues of different generations through soft skills in a short time). Successfully leveraging each generation's characteristics and strengths is key to motivating talent. This course will focus on enhancing the competitiveness and development of companies and departments through understanding for across generations.

Course Highlights

• Understanding the changing job expectations across different generations (e.g., post-80s, post-90s, Millennials, etc.)
• Identifying the underlying needs behind intergenerational work preferences
• Addressing the attitudes and orientations of both new generation and older colleagues
• Utilizing the six key talents of the new generation
• Introducing eight techniques for "mingling" across generations (relationship-building skills)
• Responding to the challenges posed by both new and older generations and intergenerational feedback techniques