Course Introduction

Success in the workplace relies not only on professional skills but also on interpersonal relationships. People with strong rapport-building skills are often well-liked and welcomed. Sales and service personnel who possess a friendly demeanor can establish good relationships with clients, enhancing their acceptance and satisfaction. Similarly, employees with strong rapport-building skills can easily collaborate with colleagues and increase the likelihood of agreement between superiors and subordinates.

Are you looking to enhance your acceptance and rapport with others, whether you work in frontline or support roles?

This workshop uses interactive and straightforward teaching methods, applying psychological principles to help participants master rapport-building techniques, which can be practically applied in both work and life.

Course Highlights

• The "Golden Rule" of Building Interpersonal Relationships
• Factors for Rapidly Building Rapport: External and internal factors
• The Ability to Connect with Others: COMPASS interpersonal skills
• Finding Common Ground with Others
• "Synchronize First, Lead Later" Approach in Relationships
• Practical Exercises: Techniques for quickly building rapport with others (e.g., with clients or colleagues)